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FAQ

How should I care for my jewelry?

  • Avoid wearing your pieces in water. If they get wet, dry them thoroughly.

Is any of the jewelry real gold or silver?

  • No. We do not sell authentic gold or sterling silver jewelry. When we say "gold" or "silver", it means the color tone, not the metal.

When will my order be shipped?

  • All orders will ship within 2-3 business days from order date. You will get an email with tracking details once your order has shipped.

Can I pickup my order if I am local?

  • Yes!! When checking out, please select the local pick-up option.

I want to host a trunk show.

  • Contact me at hello@shopalabasterco.com to schedule a show. Hosts will get a percentage of total sales to earn FREE merchandise.